Quality Comfort Home Services

A Truly Local, Family-Owned Company Serving Cincinnati

Quality Comfort Home Services familyAs one of the last remaining family-owned HVAC, plumbing, and duct cleaning companies in Cincinnati, we take pride in offering top-notch services with a personal touch. While many others have succumbed to the allure of franchises or out-of-state firms, we have remained true to our roots, ensuring that you receive the exceptional customer service you would expect from a family-owned company. We are run by husband-and-wife team, Ryan and Erin Osterkamp. After multiple years of experience working for another company, Ryan decided to start his own business back in 2011. It all began with just himself and one partner. Erin joined the team in 2020 after 12 years of working as a pediatric hematology oncology nurse at Cincinnati Children’s Hospital Medical Center. We are big enough to handle any job but still small enough to have the great customer service you’d expect from a family-owned company.

What Does “Local HVAC Company” Mean to Us?

There are plenty of HVAC companies advertising in Cincinnati, but the company name on the truck doesn’t always tell the whole story. Some companies that started locally have become part of much larger organizations, while others rely on centralized or out-of-state call centers.

Quality Comfort Home Services is different.

We are a locally owned and operated Cincinnati-area HVAC company. Our team lives and works in the same communities we serve, and the people answering your calls are part of our local team.

That local connection influences how we run our business. We want to build relationships with homeowners who will call us again the next time they need help, not simply complete one service call and move on.

Family Owned Means Taking the Time

One of the ideas that matters most to us is simple: take the time.

  • Take the time to listen to the customer.
  • Take the time to properly diagnose the problem.
  • Take the time to explain what we found.
  • Take the time to answer questions.
  • And take the time to provide the type of service we would want someone to provide in our own homes.

Great Reviews & Warranties

When you choose Quality Comfort for your heating and cooling, plumbing, dryer vent or duct cleaning service, you are supporting local business right here in the Cincinnati area! We are a local HVAC company whose growing business is all thanks to our numerous referrals from many satisfied customers. With over 1,500 Google reviews, it’s evident that our customers love Quality Comfort and the service we provide. We pride ourselves on being honest and standing behind our work – that’s why we offer the best in installation and labor warranties and guarantee your satisfaction.

Check Out Our Reviews

Always an Employee, Never an Answering Service

When you call Quality Comfort Home Services you will always speak with a Quality Comfort employee. We never use call center services.

Easy Scheduling

We offer numerous ways to schedule. You can call us, chat on our website, text us, email us or book your appointment online directly. So, whether you want to talk to a live person or you don’t, you have the option!

Thank you for considering Quality Comfort as your trusted home service provider. We look forward to serving you and exceeding your expectations at every turn.

Our Mission: To equip families to enjoy their home safely and comfortably by providing affordable, high-quality home services and sharing industry knowledge.

Our Vision: To be recognized as the leading home services provider in the tri-state area, committed to enhancing the comfort and safety of the homes we service, and the well-being of the families and communities we serve.

Our Values

We Prioritize Safety

We place safety above all in every task we undertake, ensuring wellbeing for our customers and team members alike.

We’re Committed to Excellence

We’re dedicated to exceptional quality and service, going above and beyond from the first call to the final handshake and beyond.

We Prioritize Our Team

We believe in taking care of our team and their families, providing a place where people truly enjoy what they do. In turn, this allows our team to better serve our customers.

We Build Stronger Communities

We’re not just serving homes, but enriching communities, supporting safety and health for all families we touch.

We Empower Through Knowledge

We equip our customers with the knowledge they need to make decisions for their home, transforming every service opportunity into a learning experience.

We’re Founded on Transparency

We operate with honesty and clarity at every turn, building trust with customers through straightforward and ethical practices.

FAQs

Q: Do you offer financing?

A: Yes, we have multiple financing plans available for qualified customers, including 0% options.

Q: What is your service call charge?

A: $68 Monday-Friday (free for Total Care Club members) and $125 for weekend emergency service

Q: Where are you located?

A: We are located in Deer Park on Blue Ash Rd. You can see a map of or location below.

Q: What brands of HVAC equipment do you service?

A: We service all makes and models of furnaces, heat pumps and air conditioners as well as professional (non-DIY) brands of mini splits.

Q: What brand of equipment do you install?

A: We offer a variety of brands depending upon availability and features you may need – they include Daikin, Goodman, Amana, Bosch and more.

Q: Are you licensed and insured?

A: Yes, in Ohio and Kentucky for HVAC and Ohio for plumbing.

Q: Are you local or private equity owned?

A: We are local, family-owned & operated. We are not a franchise. We are independently owned.

Q: What services does Quality Comfort offer?

A: Quality Comfort offers HVAC, Plumbing, Duct Cleaning, Dryer Vent Cleaning, Generators, Humidifiers, Dehumidifiers, Pool Heaters & more.

Q: What is Quality Comfort’s service area?

A: We service all of southwest OH and northern KY for HVAC and all of southwest OH for plumbing. You can view our service area here: https://myqualitycomfort.com/about-us/service-area/

Q: Does Quality Comfort offer emergency HVAC service?

A: Yes, Quality Comfort offers emergency AC and Furnace Repair on evenings and weekends.

Our Location